Privacy & Cookie Policy

1. Who we are

This website is operated by Emdata Networks Pvt. Ltd. (“Emdata”, “we”, “us”, “our”), an IT solutions company registered in India. We are responsible for the personal data collected through this website.

This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices and rights you have. It is written to meet the requirements of India’s Digital Personal Data Protection Act, 2023 and, where they apply to you, the EU and UK General Data Protection Regulation (GDPR).

2. Information we collect

• Information you give us — when you send an enquiry through our contact form or by email or phone: your name, company, email address, phone number, the service you are interested in and the content of your message.
• Information collected automatically — when you browse the site, our web server and the providers listed below may receive technical data such as your IP address, browser type, device type and the pages you visit.
• Cookies and similar technologies — see the Cookie Policy below.

We do not knowingly collect personal data from children, and we do not collect sensitive personal data through this website.

3. How we use your information

• To respond to your enquiries and provide quotes, consultations, services and training you request.
• To operate, secure and improve our website.
• With your consent, to understand website usage (analytics) and measure our marketing.
• To comply with legal obligations and protect our legal rights.

We process your data on the basis of your consent, to take steps at your request before entering into a contract, for our legitimate interests in running our business, or to comply with the law. We do not sell your personal data.

4. Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences and to provide information to the site owner. We also use similar browser storage (such as session storage) for the same purposes; in this policy, “cookies” covers both.

How we use cookies

We group the cookies on this site into the categories below. Only Necessary cookies are set without your consent. Analytics and Marketing cookies are set only if you choose “Accept All” or enable them in Customise.

Analytics and Marketing: we do not currently use any analytics or marketing cookies. If we introduce them, we will list them in this table and they will only be set with your consent.

Third-party content

Our website uses fonts provided by Google Fonts. When pages load, your browser connects to Google’s servers, which receive your IP address. Google does not set cookies for this service. See Google’s Privacy Policy.

Managing your preferences

You can change or withdraw your consent at any time by clicking Cookie Settings in the footer of our website. You can also block or delete cookies through your browser settings; note that blocking Necessary cookies may affect how the site works.

5. Sharing and international transfers

We share personal data only with service providers who help us run our website and business (such as hosting, email and, where enabled, analytics providers), under appropriate confidentiality and data protection terms, or where required by law. Some providers may process data outside India; where this happens we take steps to ensure your data remains protected.

6. How long we keep data

We keep enquiry information for as long as needed to respond to you and manage any resulting business relationship, and then for up to 3 years unless a longer period is required by law. Cookie durations are listed in the table above.

7. Your rights

Depending on where you live, you have the right to:

• access a summary of the personal data we hold about you;
• correct, complete or update your data;
• request erasure of your data;
• withdraw your consent at any time (this does not affect processing already carried out);
• object to or restrict certain processing, and request a copy of your data in a portable format (GDPR);
• nominate another person to exercise your rights in the event of death or incapacity (DPDP Act);
• raise a grievance with us and, if unresolved, complain to the Data Protection Board of India or your local data protection authority.

To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law.

8. Contact & grievance redressal

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.